Your Mission
- We are looking for self-driven, motivated, and detail-oriented Operations person. Skilled in managing our 3PL for outbound and last mile delivery with extraordinary communication skills strong attention to accuracy, and ability to work under pressure. Ability to manage daily business operations, with minimum supervision.
- Outbound
- Execute day-to-day operational activities of supply chain, inventory planning and logistics activities of the commercial operations.
- Coordinate the forecast from internal to 3PL for planning purposes
- Evaluate daily outbound capacity through coordinating with sales and retails and other relevant parties.
- Evaluate Warehouse day to day picking, packing efficiency and also order accuracy.
- Ensure warehousing operations is safe and it has efficiency improvements.
- Responsible to monitoring warehouse order fulfillment, monitoring daily order, delivery status, POD status in SharePoint (cloud) and maintain Delivery Summary Reports
- Responsible for returns management, the progress of scanning returns, segregation of products and return Summary Reports
- Responsible for inventory management, liaise with warehouse for excess or shortage, monitor weekly cycle count and inventory accuracy .
- Last mile Delivery
- Manage Warehouse to ensure timely delivery and meet customer requirement
- Co-ordinate with customers and other stakeholders on their queries regarding delivery status.
- Ensuring that service quality is upheld
- Deal with feedback, queries and complaints positively.
- Provide daily report on all deliveries and follow- up
- Schedule/Arrange Collection with Warehouse on Return Collection
- Handle internal/external stakeholder query on delivery issue
- Reporting and Support Task
- On time reports, forecast based on the agreed monthly schedule
- Conducts 12x cross functional review meetings with Wholesale and Retail (issues, performance, forecasts and upcoming sales and events and support market level operations and improvement inter-department communication.)
- Organizing the Documents Library for POD
- Maintain the digital documents library for audit purpose
- Coordinate with 3PL to obtain the necessary documents and store it on digital library
- Maintain the summary for the digital library
- Support all logistics ad hoc activities assigned by the supervisor.
- Procurement for Consumables
- Documentation and Filling
- Creation of Invoice and Packing List for Export Shipments.
- Submission Vendor Invoices
- Responsible to follow up all 3PL invoices for payment processing Responsible to create PO for all vendors for payment processing
- Responsible to submit PO for approval to HOD and Submit to Finance.
