Head of Global Retail Environment Oudry

Retail Corporate

Specialist, Retail Operations

Westford, Massachusetts, United States of America

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Your Mission

  • Manage all communications for PNA/PCA Retail between the field and corporate partners to ensure that timely, efficient, and consistent flow of information exists.  
  • Leads or partners on critical retail operations back-office projects ranging in scale that may impact core systems or services for the Retail organization.  These projects can include Point of Sale systems, time keeping systems, gift card projects, etc..
  • Leads training for new systems at various retail store locations and develops training materials for associated training.  Also conducts “Train the Trainer “ sessions to enable mass deployment of new initiatives.
  • Develop, strategically plan and manage PNA/PCA Retail Supplies inclusive of: retail supplies, shopping bags, store budgets, replenishment of marketing, store opening supplies, etc.
  • Manage all Retail Operations policies, procedures and controls to ensure necessary business practices are relevant to achieving business objectives, increase efficiency, and ensure legal compliance to local laws. Update minimally twice per year for all Retail departments. 
  • Develop, strategically plan and maintain PNA Retail Operations Calendars to communicate business objectives and manage timely and accurate achievement of critical deliverables needed by cross-functional departments to the field.
  • Continuously develop and maintain a standardized communication process between corporate and field/stores organization. 
  • Assist in managing coordination of all Store and Field management meetings inclusive of: Food/Caterers, team building events/entertainment, travel for attendees, etc. 
  • Manage and update Share point for Retail, inclusive of: re-alignments, store openings, amendments, etc. 
  • Perform several broadly defined tasks to support the timely completion/communication of retail initiatives.  
  • Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. 

Your Talent

  • Bachelor’s degree or 3-5 years of related field experience is required
  • 3 years of experience in a focused, customer service oriented retail environment (preferably apparel/footwear)
  • Experience with Kronos preferred
  • Demonstrated project management experience
  • Experience in dealing with multiple countries is preferred
  • Excellent verbal and written communication skills including English at a business level 
  • Additional language fluency is considered a plus 
  • Strong organizational and time management skills  
  • Proven training and development skills 
  • Proven interpersonal and team management skills 
  • Project Management skills 

PC Skills – MS-Office, Kronos, Internet, Sharepoint

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.For additional information, please contact: us-hrrecruiter@puma.com