Administrator IT Systems Jakob


Specialist, Site Operations

Westford, Massachusetts, United States of America

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Your Mission

  • Responsible for refining and prioritizing the product backlog for a variety of products, including non-functional requirements and CRO pipeline, on a regular basis in collaboration with the team such that it mitigates operational / technical / financial risk, accelerates team learning, achieves expected outcomes and optimizes the value of the work performed
  • Responsible for monitoring throughput, capacity, and budget to ensure code releases remain on track
  • Gather/Define detailed product requirements and business cases for both internal tools-based solutions and customer-facing eCommerce digital experience
  • Build high level and test scenarios
  • Coordinate and preform QA, UAT, and Regression testing
  • Research and identify new opportunities to innovate in eCommerce
  • Develop into a subject matter expert for front-end and back-end tools and technology
  • Responsible for partnering with the Product Manager to ensure that the Puma North American code base is up to date with all Global code updates

Your Talent

  • 2+ years of experience in eCommerce Web operations and product management
  • 2+ years of experience partnering with external developers
  • 2+ years of Agile development cycle
  • Ability to conceptualize and capture business requirements and translate them into functional requirements for external web development
  • Proven track record of developing user stories
  • Understanding of HTML, CSS, and Javascript a plus
  • Bachelor’s Degree required
  • Solid understanding of common client and service-side web technologies
  • Demandware SFCC SFRA Mobile-First platform experience is preferred
  • Jira and Confluence experience is preferred
  • Basic knowledge of Web Analytics (Google Analytics, Adobe Analytics, etc...)
  • A high energy, positive attitude with the drive and motivation to constantly be improving the customer online experience
  • Ability to juggle multiple priorities and effectively deliver in a fast paced, dynamic environment
  • In mid-2021, the PUMA North America Regional Corporate Headquarters will be moving to a new office located in Somerville, MA. All positions currently located at the Westford office, as well as at our International Boston office, will make this transition

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.For additional information, please contact:

PUMA Wellbeing at Westford


  • Chair massages
  • Fitness reimbursement
  • Free gym
  • Health weeks
  • Wellness room


  • Benefit / wellness fairs
  • Company parties
  • Community engagement
  • Coffee bar


  • Employee assistance services
  • Parent child office
  • Parental leave policy
  • Summer hours


  • 401K employer match
  • Childcare discount
  • Employee discount
  • Medical & dental insurance contr.
  • Pre-tax Benefit Plans

Westford MA

Enter Westford, where PUMA is close to nature (and the sports that come with it) and buzzes with the energy to drive sport and fashion forward.

Go Westford
Copyright- PUMA

E-commerce GENIUSES

Get together with expert content managers, platform developers, project managers, marketing and operations professionals to achieve one goal: keep PUMA charged with the same energy online as it is offline.

Meet the Team