Regional Merchandising Director Maria


Customer Service Representative

Herzogenaurach, Germany

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture.

That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities.

PUMA supports over 13,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and Dobotex, and is headquartered in Herzogenaurach, Germany.

Your Mission

Support of selected customers

Execution of the complete order processing

Monitoring and maintenance of order balances

Work and audit of incoming orders

Tracking of on time deliveries

Combination of sales supporting information for PUMA customers

Key contact for all customer inqueries

Adjustment, communication and coordination with key account managers and their customers

Care of customer data and administrative tasks

Customer communication relevant to the order

Coordination and audit of returns

Your Talent

Successfully completed commercial education

Professional experience in the area of Customer Service
Business fluent German language skills
Safe handling with MS Office (especially Excel)
Independent way of working
Commitment and conscientiousness
Team player mentality
Customer-oriented thinking and action
Enjoy telephoning

All genders are welcome

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.


Growing PUMA Sales

Offer the best products to achieve the best results – for PUMA, for our wholesale partners, for our consumers. In close contact with our retail partners, we make sure the best PUMA products are available, when and where consumers are looking for it.

Meet the Team