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E-COMMERCE

ASSISTANT MANAGER, OPERATIONS ECOMMERCE SEA

Singapore

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Ensure efficient and effective delivery of services by external partners in areas such as information technology, fulfillment and logistics, call center, and payment processing.
  • Process eCommerce wholesale deliveries to ensure timely deliveries to wholesale partners.
  • Manage 3rd party fulfillment and operation partner(s)
  • Work in close collaboration with PUMA buying, planning, content, marketing and finance teams to achieve the group’s overall ecommerce business and financial goals.
  • Optimize business processes to increase operating efficiency and enable increased focus on strategic, value-adding activities. Provide reporting and KPIs
  • Work with customer service team and handle all customer service escalation. Ensure best in class for customer service.
  • Fraud management and manage new payment gateway initiatives to increase revenue and opportunities.

Your Talent

  • Bachelor degree in supply chain/ Statistics / Business preferred with good business acumen
  • 2 years+ solid operations/ Ecom retail experience, with proven organization and execution experience with internal/external parties preferred. Marketplace or Client experience would be a plus
  • IT Skills: Excel and PPT

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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E-Commerce GENIUSES

Get together with expert content managers, platform developers, project managers, marketing and operations professionals to achieve one goal: keep PUMA charged with the same energy online as it is offline.

Meet the Team