- Responsible for maintaining, managing and improving IT Services for PUMA Retail stores
- Optimize and implement IT Retail procurement processes and standards
- Contract and vendor management activities for IT services for PUMA Retail stores
- Build and develop innovative processes to improve IT services
- Support and participation of international projects in the field of IT Retail
- 2nd and 3rd level support activities of the deployed POS systems as well as store infrastructure and connected systems
- Communication and coordination with internal and external business partners for support and rollouts.