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E-COMMERCE

JUNIOR MANAGER UX & CRO  

Herzogenaurach, Germany

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Manage user experience and the Europe ecommerce improvement roadmap
  • Manage our Conversion Rate Optimisation (CRO) process including A/B testing
  • Monitor conversion rate and identify any challenges or opportunities
  • Communicate conversion rate updates to relevant marketing, experience, ops or trading teams
  • Work collaboratively on actioning insights to ensure a healthy conversion rate
  • Analysis of KPIs on a daily/weekly basis
  • Stay up-to-date with industry & competitor best practices, market developments & the right tools
  • Manage CRO JIRA boards and managing testing timelines with an external agency
  • Support the UX & CRO Manager in maintaining the CRO development roadmap for successful tests in coordination with other E-Commerce teams
  • Create design concepts and initial solutions (e.g. sketches, wireframes, paper prototypes)
  • Test, validate and refine design concepts and prototypes with key stakeholders
  • Coordinate with external vendors, agencies and developers to get the successful designs live on the website
  • Work closely with the Platform Manager to ensure improvements are prioritized for development and communicate timelines to the rest of the team
  • Manage user research and testing, reports and benchmarking studies in order to take insights and turn them into actionable improvements
  • Work with global ecom to ensure that all new designs and improvements adhere to guidelines
  • Build a strong collaborative relationship with global ecom team, aligning on roadmaps and sharing results
  • Ensure efficient and effective delivery of services by external content providers and agencies, consultants and partners
  • Use existing tools (and propose new tools where appropriate) to analyse user behaviour and identify opportunities to optimize

Your Talent

  • 1-3 years experience in a similar ecommerce role
  • Data-driven with a focus on user-centric approach
  • Experience in using tools like Google /Adobe Analytics, Heat mapping , Site performance, A/B test tools etc
  • Strong communication skills and ability to work cross-functionally
  • Experience managing agencies for design, testing or development
  • Ability to effectively prioritise various tasks in a fast-paced environment

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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E-Commerce GENIUSES

Get together with expert content managers, platform developers, project managers, marketing and operations professionals to achieve one goal: keep PUMA charged with the same energy online as it is offline.

Meet the Team