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INFORMATION TECHNOLOGY

IT SUPPORT OFFICER

Moorabbin, Australia

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Responding in a timely manner to service issues and requests and providing technical support across the entire company (this may be in person, onsite or over the phone) 

  • Help maintain integrity, security and privacy of the information systems, communication lines, and equipment for retail stores and office locations 

  • Participate in the development, design, and implementation of new applications and changes to existing computer systems and software packages 

  • Support and implement global IT policies, procedures, and best practice. This includes program and operation documentation and user training / support 

  • Identify and resolve causes of software and hardware malfunctions and organise repairs or replacements as needed 

  • Identify and resolve network and system problems including documentation for problem cause and resolution 

  • Stay abreast of leading-edge software and hardware solutions 

Your Talent

  • Degree in Computer Science / Information Systems or IT related subjects 

  • Minimum 2 years IT experience with infrastructure & network, IT systems and management 

  • A great team player with excellent communication skills and spoken English  

  • Familiar with Retail / Wholesale business processes with a focus on Retail IT 

  • Strong technical knowledge of MS Windows / Azure / Office 365, iOS, AD, Retail Pro / POS, LAN / WAN, Meraki / Cisco 

  • Self-motivated & enthusiastic with strong problem-solving skills  

  • Ability to travel interstate when required 

  • Knowledge of security systems and CCTV 

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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