Top Employer 2023

INFORMATION TECHNOLOGY

IT SERVICE DELIVERY SPECIALIST

Herzogenaurach, Germany

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • 1st and 2nd level support of the IT for PUMA SE and all attached locations
  • Local Service Desk and IT Hotline / User Helpdesk
  • Client Lifecycle and Asset Management
  • Support of standard software and company-specific software
  • IT Service Fulfillment and Service Request Fulfillment
  • Implementation of user trainings at user level
  • Paper Output Management
  • Planning and implementation of version changes
  • Technical meeting management and support.

Your Talent

  • Successfully completed studies in the field of IT or comparable field
  • Deep understanding of Hardware: MacBook, iMac, iPhone, Notebook, Desktop, Copy Station, wireless, peripherals
  • Good knowledge about Windows10, macOS, O365, Software Deployment, Video Conferencing, AD User Management Tool
  • 2-5 years of previous experience in a similar position or work environment
  • High level service orientation and problem-solving mindset
  • Good communication skills and strong team player
  • Excellent organizational and documentation skills
  • Flexible to continuously learn 
  • Fluent in English, other language is a plus
  • All genders are welcome to apply.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA Wellbeing at Herzo

Athlete

  • Company sports
  • Free gym
  • Health weeks
  • Company doctor

Social

  • Buddy Program
  • Coffee bar
  • Community engagement
  • Company parties
  • Canteen

Flex

  • Cooperation with childcare facilities
  • Flextime
  • Mobile working
  • Parent child office

Finance

  • Employee discount
  • Private pension planning
  • Public transportation
  • Simple saving plans

Herzogen­aurach

The PUMA corporate Headquarters are located in Herzogenaurach or Herzo, as we like to call our hometown, located in southern Germany close to Nuremberg.  Every day, more than 1000 colleagues walk through our doors, ready to push sport and fashion forward.  And if you’re lucky, you just might run into Usain Bolt or Antoine Griezmann walking down the hall.

Go big, go Herzo
Basketball court at the PUMA headquarters
Copyright-PUMA

Be An Enabler at PUMA IT

Be part of the team that enables processes across all fields of business globally. PUMA IT drives to constantly improve services and solutions for everyone, everywhere.

Meet the Team