Your Mission
- Support the implementation of new eCom systems and processes from the definition of business requirements to the successful roll out
- Contribute to the integration of new Marketplaces and the expansion to additional regions
- Support the management of the development pipeline for the frontend platform Salesforce in cooperation with external development agencies
- Coordinate and execute the testing of new functionalities in frontend and backend systems
- Conduct regular testing on PUMA.com to identify bugs and potential improvements in the customer journey
- Review the transactional customer communication and identify potential improvements (e.g., Order confirmation, cancellation notification)
- Support customer service with inquiries related to system & platform behavior and payment processes