Selangor, Malaysia

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Provide IT support to PUMA’s retail store network in Malaysia and Singapore, including but not limited to, supporting the local/regional/global IT strategies and maintaining the daily operations of Retail IT in terms of system maintenance, networking and troubleshooting, provision of support, administration of all POS applications.
  • Respond in a timely manner to service issues and requests providing technical support across the store network via phone, email, remote desktop, or in-store.
  • Assist in maintaining the integrity, security and privacy of the information systems, communication lines, and equipment for retail stores and office locations.
  • Participate in the provisioning of new stores and upgrading of existing stores with regards to all IT related hardware, including but not limited to POS systems, printers, wifi, people counters.
  • Identify and resolve causes of software and hardware malfunctions and organize repairs or replacements as needed.
  • Ability to work collaboratively with other IT Regional Specialists and cross-functional technical team members to support deadlines; ability to work independently.

Your Talent

  • Diploma or Degree in Information Technology or equivalent, experience in technical support of RETAIL PRO
  • 2 years relevant practical experience in IT system support experience
  • Strong technical knowledge in Retail Pro, POS, traffic counter solutions, POS hardware.
  • Experience in Network and System Support especially in Retail, Wholesales, Fashion industry
  • Strong capacity for teamwork, Self-motivated, enthusiastic, proactive and strong problem-solving skill

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.


Be An Enabler at PUMA IT

Be part of the team that enables processes across all fields of business globally. PUMA IT drives to constantly improve services and solutions for everyone, everywhere.

Meet the Team