PUMA Careers and jobs – Be you. Apply for a position at our Sales, Merchandising and Go-to-Market teams.

SALES

CUSTOMER SERVICE SPECIALIST

Moscow, Russian Federation

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Operation in SAP including issues like: orders and deliveries creation, assigning prices and discounts, control of the open orders, reporting; returns, shortages, surpluses.
  • Running the delivery process. Coordination of issues with Logistic, Warehouse, Finance dpt., and with the client. Tracking deliveries and updating delivery plan. Providing the clients with all the necessary shipping info like Specifications and other Documents.
  • Provide best possible customer support to the most valuable partners in the Go to Market execution at Area and country level.
  • Closely cooperate with the sales representatives and sales operation team in order to ensure execution excellence to our key and strategic customers based on the direction set by the Sales manager.
  • Ensure that all assigned customers will receive the best possible support and that Sales directions will be respected. At the same time actively help with all possible issues related to customers’ orders to find solutions or possible product replenishment. Controlling, investigating and solving the whole order to cash process, customers problems and will be handling customer complaints.

Your Talent

  • Education, university degree
  • Preferably >3 years Customer Service experience in Sporting Goods industry or FMCG
  • Experience with SAP is preferred
  • Advanced knowledge of MS Office
  • English – intermediate level
  • Analytical, technical, project management, coordination and communication skills
  • Task focusing, responsibility, accuracy and attention to details, initiative, flexible, eager to learn, team-player

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA Wellbeing at Russia

Athlete

  • Company Sports Events
  • Medical Check-Up
  • Free Flu Vaccine
  • Soccer & Basketball Leagues
  • Free Yoga Class

Social

  • Company Parties
  • Birthday Celebration
  • Community Engagement
  • Free coffee & tea
  • Buddy Program

Flex

  • Mobile Working
  • Flextime
  • English Class Program
  • Parental Leave Policy
  • Flexible Fridays

Finance

  • Medical & Dental Insurance
  • Canteen Subsidy
  • Welcome gift
  • Employee discount
  • Fitness contribution

Russia

PUMA is well-established in Moscow, where we are successfully growing our retail business.

Match up in Russia
Copyright- PUMA
Copyright-PUMA

Growing PUMA Sales

Offer the best products to achieve the best results – for PUMA, for our wholesale partners, for our consumers. In close contact with our retail partners, we make sure the best PUMA products are available, when and where consumers are looking for it.

Meet the Team