Diversity at PUMA

SALES

CUSTOMER SERVICE REPRESENTATIVE

Helsingborg, Sweden

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Support for defined Key Account customers through different channels in a fast-paced environment
  • Provide knowledgeable answers and find the best possible solutions to questions about products, pricing and availability
  • Recording, processing, and checking incoming orders (availability, prices, conditions)
  • Coordination and communication with the Merchandise-, Marketing-, Planning-, and Purchasing departments ensuring customer-specific shipping instructions and on-time delivery
  • Analyze and troubleshoot orderbook and develop/execute a plan to meet customer’s requirements and Sales goals
  • Close cooperation with the Key Account Manager´s in the market to ensure optimal customer care

Your Talent

  • University Degree (Service Management or equal is meritorious)
  • Business fluent in Swedish and English (Knowledge of other Nordic language is meritorious)
  • Experience in SAP and working with EDI
  • Technical knowledge and analytical troubleshooting skills
  • Professional experience in the area of customer service
  • Hands-on mentality and enthusiasm

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA Wellbeing at Sweden

Athlete

  • Gym contribution
  • Gym discount

Social

  • Community engagement
  • Company parties
  • Dining card discount
  • Free coffee and tea
  • Friday breakfasts

Flex

  • Flextime
  • Mobile working
  • Parental leave policy
  • Summer time

Finance

  • Employee discount
  • Fitness contribution
  • Special occasion gifts

Nordics

Explore PUMA in Sweden, Norway, Finland and Denmark and feel our energy throughout all.

See nothern charms
PUMA Stockholm
Copyright-PUMA

Growing PUMA Sales

Offer the best products to achieve the best results – for PUMA, for our wholesale partners, for our consumers. In close contact with our retail partners, we make sure the best PUMA products are available, when and where consumers are looking for it.

Meet the Team