Retail Store I Retail Corporate I Sales I E-commerce Team

SALES

CUSTOMER SERVICE MANAGER

Kyiv, Ukraine

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

Customers Service Manager is responsible to fulfill Customers service procedures, standards and KPIs execution in alignment with Sales strategy.

  • Operation in SAP including issues like: orders and deliveries creation, assigning prices and discounts, control of the open orders, reporting; returns, shortages, surpluses
  • Running the delivery process
  • Tracking deliveries and updating delivery plan. Providing the clients with all the necessary shipping info like specifications and other documents
  • Provide best possible customer support to the most valuable partners
  • Interaction with other company offices around the world on international projects

Your Talent

  • Advanced user of SAP and MS Office
  • Experience on similar position 2+ years
  • Fluent Ukrainian and Russian is mandatory, English - Upper Intermediate
  • Analytical, technical, coordination and communication skills
  • Task focusing, responsibility, attention to details, initiative, flexible, eager to learn, joyful and confident
  • Pro-active attitude, drive for result personality, team player

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Copyright-PUMA

Growing PUMA Sales

Offer the best products to achieve the best results – for PUMA, for our wholesale partners, for our consumers. In close contact with our retail partners, we make sure the best PUMA products are available, when and where consumers are looking for it.

Meet the Team