Retail Store I Retail Corporate I Sales I E-commerce Team

E-COMMERCE

SENIOR MANAGER UX GLOBAL E-COMMERCE

Herzogenaurach, Germany

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Work closely with all Business Units, Commercial Marketing and various regional E-Commerce teams to create a consistent, consumer centric and premium experience across all PUMA websites
  • Owns the website frontend style guide and projects from UX strategy to design in alignment with platform development
  • Develop and promote strategic design thinking across all regions
  • Ensure efficient and effective delivery of services by external content providers and agencies, consultants and partners
  • Development of creative assets and tools needed to effectively communicate the PUMA message to consumers
  • Work closely with 3rd party vendor to brief, develop and implement site enhancements for the regions
  • Analyze user insights to find the balance between user and business needs and customer journey
  • Project planning that includes project objectives, project plan, timelines and deliverables
  • Look out for trends to optimize UX/UI continuously

Your Talent

  • Bachelor's Degree in design, marketing, CX, design or similar
  • 4+ years of experience working in customer experience, service design or user experience (diversity of roles preferred).  Will substitute for strong experience in content management and development in a D2C ecommerce environment
  • In-depth knowledge and experience of UX research across varied users, business problems, and devices
  • Proficiency in tools that create and communicate customer journey designs - with the ability to journey map, wireframe, present and lecture/teach the findings
  • A team-oriented person and a strong communicator, able to work with different cultures and departments
  • Experience managing a small team of SMEs (2-5 people)
  • Strong sense for consumer-first design and development

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.