Administrator IT Systems Jakob

E-Commerce

E-commerce Operations Manager

Moscow, Russian Federation

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Your Mission

  • Elaborating and managing operations of ecommerce project and developing omnichannel model
  • Managing vendors for 3PL, customer service, payment processing, fraud prevention, IT, telecom services and others as required by the business model
  • Optimization, improvement and automation of business processes in order to increase operating efficiency and enable increased focus on strategic, value-adding activities
  • Managing costs of e-commerce project: planning and budgeting, negotiations, control and optimization
  • Creating and maintaining appropriate Standard Operating Procedures for all aspects of ecommerce operations
  • Setting up collaboration, defining process flow and KPIs
  • Maintaining appropriate customer service quality levels
  • Coordinating IT support activities
  • Working in close collaboration with company's buying, planning, content, marketing, IT and finance teams to achieve the group’s overall ecommerce business and financial goals.

Your Talent

  • Education, university degree (Preferably from HSE, MEPHI, BMSTU, MIPT (mathematics/physics))
  • Strong analytical mindset, ability to make data driven decisions and push them to life
  • Strong customer focus orientation
  • Preferably >1 year E-com experience
  • Advanced knowledge of MS Excel
  • English – Upper-intermediate level
  • Project management and communication skills
  • Task focusing, responsibility, accuracy and attention to details, initiative, flexible, eager to learn

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.