This role will be joining PUMA’s People & Organization team at a critical point in the company’s growth trajectory where the NA Regional office and Boston International office join together in a new corporate headquarters. The Manager, People Development & Organizational Learning will be responsible for various facets of the Talent function which touch upon On-boarding & Assimilation and Talent Development & Learning. The Manager, People Development & Organizational Learning will partner to design and deliver vital programs for both Retail and Corporate divisions.
In mid-2021, the PUMA North America Regional Corporate Headquarters will be moving to a new office in Assembly Row, Somerville, MA. All positions currently located at the Westford office
Lead the facilitation of Retail learning programs across the North American Region and Canada
Provide Induction Training tools for new Store Managers in Retail and monitor the implementation of learnings by conducting Retail Store visits across the North American Region
Work closely with Retail Field Operations teams to identify training needs and tools required to develop the level of store associate’s skills and knowledge; partner to develop and validate tools to measure employee productivity
Manage Global relationships to roll out key learning platforms and programs.
Oversee the Ecommerce Customer Service training programs including delivery of new product overview
Oversee the analysis of learner feedback and make recommendations to promote continuous improvement of learning programs
Identify trends, best practices, and opportunities for improvements to drive employee engagement and retention
Assist the Senior Manager, People Development & Organizational Learning to develop and execute innovative strategies and processes to ensure necessary skills and competencies are developed to support business plans
Oversee and partner on the development of the yearly learning plan to launch mandatory programs and new courses supporting key initiatives on needs and skills development embracing a continuous-learning culture
Build and implement manager training programs, materials and best practices and support the delivery of the program to Corporate employees
Oversee completion of the required Canadian provincial health and safety training, and maintain 1% Training Law compliance
Track and administer mandatory learning programs for new hires and annual completion requirements
Manage ongoing learning programs for Corporate including launching campaigns, communication platforms, tracking completion rates and partnering with key vendors