Your Mission
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Responsible for assisting Store Manager with the recruitment, training, development and succession of high performing, results driven Associates and Supervisors.
- Spends 90% of their working time on the sales floor engaging with consumers, selling, and coaching employees.
- Will act as the Store Manager when the Store Manager is away from the store for any given reason.
- Assist the Store Manager in preparing and administering timely and accurate performance appraisals.
- Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
- Responsible for ensuring training programs (required per the Role), both Domestic and Global, are successfully completed to drive results within the store.
- Assist the Store Manager in analyzing customer profiles, buying trends and competitive information to impact and drive business.
- Manage and monitor Loss Prevention education and awareness programs
- Directly responsible for Loss Prevention and Operational compliance within store
- Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
- Directly responsible for execution and processing of both incoming and outgoing merchandise
- Manage and communicate merchandise opportunities to Store Manager
- Assist the Store Manager in Communicating, managing and executing all Marketing driven initiatives and events within budget and according to all Policies & Procedures
- Develop and maintain strong communication with local PR and marketing
- Attend offsite training and position related meetings as required by Store Manager; travel may be required
- Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required
